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Report  |  December 2024

A Promising New Approach for App-Based Work: DoorDash’s Portable Benefits Savings Pilot Program in Pennsylvania

By Nam D. Pham, Ph.D.

Evidence from DoorDash’s pilot program in Pennsylvania is promising. The portable benefits program appears to be a viable solution for people who do app-based work and has successfully provided benefits to Dashers as intended. Like any benefits initiative, this novel program will require time and effort to refine its design on the benefit amount, eligibility criteria, and qualified spending categories, to promote it effectively, and to educate stakeholders. A partnership between the private and public sectors is crucial for its success.